Just because people are not being vocal does not mean they do not care about the situation. I haven't commented on the drama from this situation but I also got the email from them and my immediate reaction was "huh, thats kinda shitty." and proceeded to hide my profiles. A lot of people feel that only people who are displeased voice their opinion and people who are satisfied stay quiet but I would be wary about that line of thought. While the angriest voices are the loudest there are definitely a good number of people who aren't happy but don't feel the need to jump into every argument